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Volunteering

Whatever, wherever you're able to help, it will be gratefully received and really does make a difference.

At St David’s Hospice, our 400+ volunteers are the heartbeat of our work, saving £704,932 in 2025 alone by stepping in across shops, cafés, events, admin, gardening, and more.

Your support directly funds compassionate end-of-life care for local families who couldn’t otherwise afford it, ensuring no one faces their final journey alone.

In return, volunteers build confidence, learn new skills and forge lifelong friendships.

We’ve also got a number of opportunities for under 16s – CV-boosting achievements like Duke of Edinburgh awards, Work Experience, or Welsh Baccalaureate credits.

Many say it’s the most rewarding experience of their lives.

Join them and see the impact you can make.

Volunteer Opportunities

Find your Role. Our current Opportunities

ROLE DESCRIPTION

With other Board members:

  • To provide strategic leadership for the organisation by taking part in formulating and regularly reviewing its strategic aims, setting overall policy, and evaluating performance.
  • To ensure that the activities, policy and practices of the organisation are in keeping with its objects and aims.
  • To ensure that the organisation complies with the legal and financial requirements of a charitable organisation and its own governing documents and strives to achieve best practice.

WHAT’S INVOLVED?

1. Providing strategic leadership
Consider the organisation as a whole and its beneficiaries, whether as a member of the Board or any of its committees, sub-committees, groups etc.
Reflect the organisation’s vision and principles, strategy and major policies at all times.
Contribute specific skills, interests and contacts and support the organisation in fundraising activities.

2. Ensuring policies and practices are in keeping with aims
Always follow the Code of Conduct, particularly when exercising the functions of the Board members, or any of its committees, sub-committees, groups.
Attend meetings of the Board members.
Reflect the Board members’ policies and concerns on all its committees, sub-committees, groups.

3. Ensuring best practice
Be an active member of the Board in exercising its responsibilities and functions.
Maintain constructive relationships with senior managerial staff.
Take part in training and development sessions provided for the benefit of the Board members.
Fulfil such other duties and assignments as may be required from time to time by the Board.
To use specific skills, knowledge or experience to help the Board members reach sound decisions.
This may involve scrutinising Board papers, leading discussions, focusing on key issues, or providing advice and guidance on new initiatives.

WHAT SKILLS / QUALITIES ARE NEEDED?

  • Commitment & Passion: A genuine interest in the charity’s cause and the time to dedicate to meetings and preparation.

  • Integrity: Adhering to high ethical standards and being honest about potential conflicts of interest.

  • Strategic Thinking: The ability to focus on the “big picture” rather than getting lost in day-to-day operational details.

  • Independence of Mind: The confidence to speak up, challenge assumptions, and act as a “critical friend” to the management team.

  • Collaborative Spirit: The ability to work well within a team and support collective decisions, even if you personally disagreed during the debate.

  • Empathy & Fairness: Sensitivity to the needs of the charity’s beneficiaries and a commitment to equality and diversity.

TIME COMMITMENT

Very flexible – the Trustee will be expected to sit / chair meetings and to attend various St David’s Hospice events throughout the year.

LOCATION

Elements of the role will take place in mutiple facilities across the St David’s Hospice network of care centres, retail and offices.

ROLE DESCRIPTION

Café Dewi is the perfect place to stop off for a frothy cappuccino and light refreshments. Situated at the Hospice on Abbey Road, off Llandudno’s West Shore, the café is a popular meeting point for locals and tourists.

As a volunteer Café Dewi Assistant, you will contribute to the Hospice team by volunteering to carry out all duties relating to the smooth running of Café Dewi.

WHAT’S INVOLVED?

  • Making drinks and snacks for visitors
  • Keeping Café Dewi clean and tidy
  • Providing a warm welcome to visitors of Café Dewi.

WHAT SKILLS / QUALITIES ARE NEEDED?

  • You will need to be friendly, enthusiastic and energetic
  • You will need to be happy to contribute to a team
  • You will need to observe the confidentiality policy of the Hospice
  • You will need to attend regular training and support sessions.

TIME COMMITMENT

Morning or afternoon shifts available Monday – Friday 10am -1pm and 1pm – 4pm

LOCATION

Café Dewi, St David’s Hospice, Abbey road, Llandudno, LL30 2EN

ROLE DESCRIPTION

St David’s Hospice has a network of shops across North West Wales, selling good quality second hand clothing, bric a brac and furniture.

Our Donation Centre located in Llandudno Junction is where we sort and distribute all donations of stock to our Hospice shops across the region.

Although we are a charity, we run our shops like the businesses they are. The success of our shops is a result of the invaluable help and support we get from volunteers, who work closely with the Donation Centre staff.

WHAT’S INVOLVED?

  • Greeting and thanking members of the public dropping off donated goods
  • Assist in the preparation of stock for delivery to shops – (Sorting, steaming, tagging items where necessary)

WHAT SKILLS / QUALITIES ARE NEEDED?

  • You will offer excellent customer service to all customers.
  • Be physically fit and active enough to work in a large Donation Centre
  • You will need to have a friendly, caring manner and be happy to contribute to the work of a team.

TIME COMMITMENT

Shifts consist of 4 hours between 9am – 4.30pm (Monday – Friday)

LOCATION

St David’s Hospice Hub, Unit 1 – 4, 44 Cae’r Llyen, Llandudno Junction, Conwy, LL31 9LS. 

ROLE DESCRIPTION

Join our friendly shops team to sell some higher priced donations using eBay to contribute to the funds for the much needed work at St David’s Hospice. The success of our shops and retail department is a result of the invaluable help and support we get from volunteers.

WHAT’S INVOLVED?

  • Research items
  • Write descriptions and take photographs of items to be auctioned and sold via our eBay account
  • Under the guidance of a member of staff, price items including setting a Reserve Price
  • Create listings using eBay’s online software
  • Monitor bids and answer any queries
  • Package and post for delivery

WHAT SKILLS / QUALITIES ARE NEEDED?

  • Computer literate
  • Photography skills
  • Previous experience of using eCommerce platforms
  • Full training will be provided and support offered throughout your time volunteering with us

TIME COMMITMENT

Flexible – Between the hours of 9am – 4pm, Monday – Saturday

LOCATION

St David’s Hospice Hub, Unit 1 – 4, 44 Cae’r Llyen, Llandudno Junction, Conwy, LL31 9LS.

ROLE DESCRIPTION

The Hospice fundraising department depends on the generosity of those who give in order to keep the Hospice doors open for patients locally. Collecting cans which are placed in the community, raise in excess of £20,000.There are in the region of 500 collecting cans placed in shops, retail outlets, cafes and pubs across Conwy, Gwynedd and Anglesey.

WHAT’S INVOLVED?

  •  Placing collecting cans in predetermined locations
  •  Ensure cans are clearly labelled, numbered and sealed.
  •  Keeping a record of all outgoing/incoming cans.

WHAT SKILLS / QUALITIES ARE NEEDED?

  • You should be a well organised individual
  • Able to keep accurate records
  • Good communication and organisational skills
  • Team working
  • Good level of fitness to walk
  • Hold a UK driving license

TIME COMMITMENT

Flexible – You can volunteer on any day of the week, in the morning, afternoon or evening.
The collecting can roles are regular and predetermined so a collecting round sheet will be provided and the regularity of collections mutually agreed prior to starting the role.

LOCATION

Based at St David’s Hospice Llandudno or Bangor but travelling to various geographical locations or a mutually agreed geographical location.

ROLE DESCRIPTION

St David’s Hospice provides specialist palliative care to adults in North West Wales with life-limiting illnesses, including support to their family and carers. Your role would be to help the clinical team offer support to patients and their loved ones.

WHAT’S INVOLVED?

  •  You will help to provide a friendly and welcoming environment for patients.
  •  You will be encouraged to spend quality time with patients and support them with activities if required, eg. crosswords, reading, puzzles, crafts, jigsaws, games etc.
  •  Serving refreshments.
  •  Assisting nursing staff with serving lunches and evening meals
  •  Tend to patient’s potted flowers and plants (no cut flowers permitted)
  •  Undertake tasks as directed by the nursing staff
  •  Monitoring stock in the ward kitchen and replenishing where required
  •  Non nursing duties as requested

WHAT SKILLS / QUALITIES ARE NEEDED?

  •  A good listener and communicator
  •  A friendly, caring manner and be happy to contribute to the work of a team.
  •  Full training will be given.
  •  You will need to observe confidentiality of the Hospice, its patients, staff and volunteers and other statutory regulation e.g. equal opportunities, data protection, food hygiene regulations etc.

TIME COMMITMENT

Shift patterns are: 11am – 1.30pm, 4pm – 6.30pm Monday – Sunday

LOCATION

Based at St David’s Hospice Llandudno inpatients.

St David’s Hospice, Abbey Road, Llandudno, LL30 2E

ROLE DESCRIPTION

To contribute to the Hospice team by carrying out duties on the main reception desk.

WHAT’S INVOLVED?

The role can vary greatly. Volunteers may be asked to contribute in several ways including:

  • Answering the phone
  • Greeting visitors as they approach the reception desk
  • Inform relevant personnel of visitors
  • Processing sales of items in the shop and café
  • Ask visitors to sign in and out of the Hospice
  • Assist with other departmental admin tasks if required

WHAT SKILLS / QUALITIES ARE NEEDED?

  • You will need to have a friendly, caring manner and be happy to contribute to the work of a team.
  • After training, able to use a switchboard and till
  • You will need to observe confidentiality of the Hospice, its patients, staff and volunteers and other statutory regulation e.g. equal opportunities, data protection, food hygiene regulations etc.

TIME COMMITMENT

Shift patterns are: 10am -1pm and 1pm – 4pm (Monday – Friday)

LOCATION

Based at the main reception desk of St David’s Hospice

St David’s Hospice, Abbey Road, Llandudno, LL30 2E

ROLE DESCRIPTION

St David’s Hospice has a network of shops across North West Wales, selling good quality second hand clothing, bric a brac and furniture. Although we are a charity, we run our shops like the businesses they are. The success of our shops is a result of the invaluable help and support we get from volunteers, who work closely with the shop managers.

From our Donation Hub in Llandudno Junction, we sort and distribute all donations of stock to our Hospice shops across the region.

WHAT’S INVOLVED?

  • Greeting and serving customers in a welcoming manner
  • Assisting in stock management
  • Manning the till and processing sales
  • Displaying items on the shop floor and replenish stock

WHAT SKILLS / QUALITIES ARE NEEDED?

  • You will offer excellent customer service to all customers.
  • You will need to have a friendly, caring manner and be happy to contribute to the work of a team

TIME COMMITMENT

Morning or afternoon 9.30am -1pm and 1pm – 4.30pm (Monday – Friday)

LOCATION

Based in various locations across Anglesey, Conwy & Gwynedd. Click here to view locations.

ROLE DESCRIPTION

St David’s Hospice has a network of shops across North West Wales, selling good quality second hand clothing, bric a brac and furniture. Although we are a charity, we run our shops like the businesses they are. The success of our shops is a result of the invaluable help and support we get from volunteers, who work closely with the shop managers.

From our Donation Hub  Llandudno Junction and Holyhead, we sort and distribute all donations of stock to our Hospice shops across the region.

WHAT’S INVOLVED?

  •  Support the van driver to collect from and deliver to retail stores
  •  Ensure the safe transportation of goods to and from the retail stores
  •  Ensure stock is loaded and unloaded safely complying with health and safety guidelines
  •  Carry out house clearances in order to raise vital funds

WHAT SKILLS / QUALITIES ARE NEEDED?

  • You will need to be in good physical health
  • You will need good communication skills
  • You will need to have a friendly, caring manner and be happy to contribute to the work of a team

TIME COMMITMENT

Morning and/or afternoon shifts Monday – Friday

LOCATION

Based in either of these two locations –

Holyhead donation hub
22a Penrhos Industrial Estate, Holyhead, LL65 2FD

Llandudno Junction donation hub
44 Cae’r Llynen, Llandudno Junction, Conwy, LL31 9LS

ROLE DESCRIPTION

To assist the fundraising department at events and activities in the community and at Hospice sites.

WHAT’S INVOLVED?

  • Greeting supporters and helping with queries
  • Setting up and setting down down of events
  • Cash handling on fundraising stalls
  • Stewarding events
  • General duties to assist the event lead

WHAT SKILLS / QUALITIES ARE NEEDED?

  • Experience of working as a team
  • Experience of dealing with the general public
  • Physically fit
  • Ability to get on well with others
  • Friendly, approachable and welcoming

TIME COMMITMENT

Events take place throughout the year, generally from March – December. Each event will vary regarding shift times, but on average the commitment of each shift is around 3 – 4 hours.

LOCATION

Events take place at locations across Conwy, Gwynedd and Anglesey. There is a mixture of outdoor and indoor events throughout the year.

ROLE DESCRIPTION

To help to maintain attractive gardens and grounds around the Hospice to welcome patients, volunteers, visitors and staff.

WHAT’S INVOLVED?

  • Planting up beds with seasonal bedding and bulbs
  •  Wedding gravel, patios & pathways
  •  Winter pruning
  •  Liaising with your fellow team mates to arrange meet-ups
  •  Lawn mowing (if preferred)
  •  Hedge trimming (if preferred)
  •  Possibly chatting to patients if they are using the patient garden
  •  Ensure the potting shed is left tidy

WHAT SKILLS / QUALITIES ARE NEEDED?

  • You should be in reasonable health
  • A basic knowledge of garden maintenance would be an advantage
  • You should be able to work as a team
  • You will need to observe confidentiality of the Hospice, its patients, staff and volunteers.

TIME COMMITMENT

As much or as little as you like!
The Lawn Rangers manage their own timetable internally via Whatsapp depending on their availability.

LOCATION

Based in the Hospice grounds:

St David’s Hospice, Abbey Road, Llandudno, LL30 2EN

Cariad Crew

Cariad Crew is a new project developed by Community Voluntary Support Conwy (CVSC) and St David’s Hospice, creating new opportunities for people interested in volunteering in health and palliative care. The project is funded by WCVA.

Opportunities for the Under 16s

For all opportunities

Contact us on [email protected] or call 01492 879058

Duke of Edinburgh (DoE)

Gaining your DoE Award whilst volunteering at St David’s Hospice is a fantastic opportunity to develop key skills whilst making a meaningful contribution to your local community. Under-16 volunteers assist in our retail shops with tasks like tidying stock, serving customers and creating attractive displays, all under supervision. It’s a rewarding way to complete your volunteering section, build confidence and gain insights into hospice care. Some activities may also form part of your physical section such as training for one of our events. Get active as a way to support the Hospice and complete your award.

Work Experience

Work experience at St David’s Hospice offers under-16s a unique glimpse into compassionate care and retail operations in a supportive environment. You’ll shadow our teams in shops or other areas, helping with customer service, merchandising and light admin tasks tailored to your age. Perfect for CV-building, skill development and understanding teamwork in a real-world setting that truly helps others.

Welsh Baccalaureate

Contribute to your Welsh Baccalaureate whilst supporting St David’s Hospice,ideal for under-16s seeking practical community involvement. Join our shops to greet customers, organise stock and assist with events, gaining hands-on experience that ticks your skills challenge and enterprise elements. It’s a fulfilling way to earn credits, enhance your employability and see the direct impact of your efforts on local families.

Why volunteer with us?

Volunteering with St David’s Hospice brings rewards for you and those we care for. 

Here’s what our volunteers tell us it means:

Make a real difference:

Experience the joy of giving back to your local community by giving. It doesn’t matter where you volunteer or how often, the simple action of being there will have an impact on someone’s life.

Build lasting friendships:

Connect with others. Many of our volunteers socialise outside of the Hospice and it’s wonderful to see. You can be as social as you’d like to be. Join 400+ volunteers across Conwy, Gwynedd and Anglesey.

Doing something for you:

Volunteering can help boost your confidence and self-esteem, you’ll also feel a sense of purpose. You can also choose roles that fit your schedule. It can have a positive impact on your physical and mental health. We love to laugh and have fun whilst making a difference.

Develop new skills:

Work as part of our team where you’ll be able to learn new skills, try your hand at something new and develop your knowledge. Under 16s can also earn Duke of Edinburgh hours, Work Experience credits or Welsh Baccalaureate qualifications through meaningful placements. It’s also a great look on your CV!

An inclusive family:

Volunteering is a great way to connect to your local community. We welcome and encourage volunteers from all backgrounds to join us. Whether you have experience or skills that would be beneficial or not, we have a placement for you. We’re more than a team - we’re a family.

Volunteering Stories

Meet some of our amazing volunteers!

Our volunteers give their time for various reasons, whether you want to learn a new skill, gain experience working, you’re looking for an opportunity to socialise or you want to give something back to your local Hospice.

Martin

“My wife was an inpatient at the hospice in 2018, and she passed away in June of that year. Before she passed, we were discussing the Hospice and how wonderful it was. I promised her that I would support them in any way I could, and it seemed the best way was to volunteer. It’s helped me a lot since losing Bev. I just feel better that I am giving something back. It’s worthwhile and the Hospice needs volunteers.”

Annwen

“I volunteer at Hafan Dewi Sant and Menai Bridge shop. I help at the Coffee Mornings at Hafan Dewi Sant, I make the Tea /Coffee and chat meet new and returning people who support us. They give people the chance to come along with their friends and family and to see what goes on in Hafan Dewi Sant and show how important the centre is. I enjoy meeting people and helping to make a difference”

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